Creating a positive environment with good communication is important in any workplace, but it is especially needed for remote employees. 54% of remote workers feel excluded from meetings and 56% feel like they are missing out on important information since they are working out of the office.  

To help create a successful remote team, it is important to build cohesion among all employees.  

Create a culture of trust 

A culture of trust means that team members feel comfortable enough to express themselves and share information with their leaders. Making employees feel like they can openly communicate with their coworkers and leaders increases productivity and stronger connections between employees. 

It is important that leaders also make their remote employees feel validated and heard. This will help gain employees’ trust and encourage them to talk about any concerns or thoughts that they may have before it becomes a bigger issue.  

When remote employees know they can trust their leaders, it will help create more open communication which is essential for remote work to be successful.  

Establish communication guidelines  

When working in a physical space, it is easy for coworkers and managers to see which employees are busy, not in the office, or are taking a quick break. When employees are working remotely, it is not as easy to know what they are up to. This is why it is important to set communication guidelines.  

For example, if an employee has a booked schedule and will not be able to take other phone calls or respond to messages, they should block off times for focused work in a shared calendar that shows team members when they are busy. This is just one way that managers can show their employees how to communicate their work schedule with others.   

Establishing communication guidelines will help remote employees know what they need to do to communicate when they are taking a lunch break, have time off, or have a busy schedule. Having communication guidelines will help remote employees avoid miscommunication and misunderstanding with in-office employees, leading to a more cohesive work environment.  

Set clear goals  

As stated earlier, 56% of remote employees feel like they are missing out on important information. This can easily happen when leaders do not clearly communicate goals with their remote workers.  

To help reiterate goals and keep employees feeling engaged, leaders should frequently follow up with their remote workers to make sure they understand their goals. Providing clear goals will keep remote workers feeling informed and up to date with what they need to get done.  


Remote work will continue to be an important part of human resources strategy, so it is important for leaders to learn how to manage this new way of work. Creating a work environment full of trust, communication, and setting clear and obtainable goals, is key for remote work to be successful.