Inside Client Success Manager

For more than 30 years, we have collaborated with and supported small to medium sized businesses by providing Payroll, HR, Workers’ Compensation, and Benefits solutions. Our goal is to support our clients in such a way that they can continue to grow their businesses and not worry about employee administration.

The role of Client Success Manager at Helpside is responsible for ensuring clients and employees have a positive experience when they contact Helpside through e-mail, phone, live chat, or in person. You will also work strategically with an outside client success manager on assigned clients.

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What We Value

Integrity 

Our company, from top to bottom, embodies the value of integrity. We value people who take personal responsibility for their work and are honest with their supervisor and peers.

 

Will to Succeed

Our whole team works together to reach company goals and ensure client success. We also focus on helping each member of our team to succeed in their individual roles.

Humility

There are always learning opportunities for those humble enough to look for them. People who humbly seek to improve their work are the kind of people we want on our team.

 

Stakeholder Effect

Client success and satisfaction are at the forefront of our processes and policies. Our team is made of people who care about small business owners and work to provide them great solutions.

Join Our Team

Benefits of Working at Helpside

As a Utah-based Professional Employer Organization (PEO) for more than 30 years, Helpside saves small business leaders time and money by simplifying payroll, employee benefits, human resources, employee administration, compliance, risk management, workers’ compensation, and employee safety. Working at Helpside means you have a direct impact on the success of small businesses in our community and beyond.

Helpside understands the value that great employees bring to the organization. We love that we are able to provide health insurance that is 100% company-paid for full-time employees and their families as well as access to a full suite of additional benefits. Our family-friendly culture truly allows you to step away from work at the end of the day. Supportive managers work to make sure you have the tools and skills you need to be successful. We also sponsor fun company events that allow employees to get together and celebrate our successes.

Here are some additional benefits you will experience as an employee at Helpside:

  • Health insurance 100% paid by the employer (for both employee and family!)
  • Additional voluntary supplemental benefits including dental, vision, life, disability, accident, critical illness, etc.
  • Flexible spending accounts
  • 401(k) with company match
  • Paid holidays
  • Paid time off
  • Outstanding co-workers
  • Great company culture
  • Fun company events

 

What Our Employees Have to Say

Payroll Specialist

"I love working with all of the employees here. I love working with my clients and helping them be successful in their business. I love the generosity of management and the great efforts to share gifts that lift and encourage."

Business Consultant

"Products are unbeatable. Great mentors. Challenging. Amazing benefits and flexible schedules. Ethical and honest leaders. Great co-workers. I feel valued. The earning potential and compensation are fair and attainable."

Client Success Manager

"Management at Helpside truly cares about their employees and clients. They are constantly re-evaluating to make sure all policies and procedures are in line with the high standards the company is based on. The company notices the strengths of their employees and places them in an environment to build on those strengths to benefit everyone involved."