As a business leader, you may feel embarrassed to cry in front of employees. It is extremely vulnerable to cry in front of people. But is it bad? The short answer is no. Crying is a normal, human reaction to emotion. Everyone cries, and it’s nothing to be embarrassed of. Crying even has benefits. Here are some of them:  

  • Crying Lessens Anxiety: When you’re feeling anxious, a surprisingly useful response is to cry. It releases the stress and hormones associated with anxiety and will help you feel better. If you feel extremely anxious and on the brink of crying, take a five-minute break and let yourself cry.  
  • Crying is Genuine: Crying in front of co-workers or employees can help others see you as a more authentic, caring person. You can form stronger relationships with employees by not being embarrassed to let them see you cry.  
  • Crying Can Make You More Productive: Trying to hold in intense emotions can make it hard to focus on your work. Crying can release those pent-up emotions and let you move on.  

Even though crying has its benefits, it can be awkward when you or an employee cry. This is what you should do in both situations:  

What to do When an Employee Cries 

First, validate the employee’s feelings. Dismissing their emotions or getting upset yourself will not help the situation. Next, ask questions to get the facts. When crying, employees might tend to view small problems as bigger issues, and that’s completely normal. Once you’ve determined what the problem is, help the employee to come up with a way to deal with that problem.  

What to do When You Cry 

If you need to cry at work, it will be less awkward if you cry in private. If you do cry in front of others, don’t make a big deal out of it. Remember that it is a normal reaction. Additionally, you shouldn’t apologize for crying. It doesn’t need to be apologized for in the first place and will only make the situation more uncomfortable.  

Use these tips to help you react appropriately in emotionally charged work situations.