Benefits Specialist

SUMMARY

Assists in the administration of various employee group benefit plans such as health, dental, life and disability insurances, pension plans, FMLA, and approved leave of absence by performing the following duties:

Essential Duties and Responsibilities include, but are not limited to the following:

  • Provides support to Sales, Payroll, and Client Account Management departments.
  • Provides customer service support for clients and employees. Processes enrollments and status changes.
  • Processes open enrollment benefit plan transfers.
  • Maintains client premium rates and contributions.
  • Maintains vendor contact to investigate discrepancies and provide information in non-routine situations. Reconciles vendor bills against employee deductions to ensure correct premiums are collected.
  • Provides vendors appropriate documentation for life, pension, and disability benefits claims.
  • Enters employee updates/changes to internal HRIS.
  • Investigates claim denials and provides detail to participant regarding denial
  • Assists in preparing materials and in presenting benefit plan changes to employees
  • Processes leave of absence approvals and rejections
  • Issues annual individual summary of benefits to employees
  • Maintains employee benefit files and other record keeping
  • Perform various benefit plan audits to maintain compliance

Competencies: Excellent customer service and interpersonal skills, continually developing technical skills, analyzing data, generate creative solutions, detail oriented, problem solving skills, project management understanding, strong oral and written communication, team player, visionary leadership and business minded, cost conscious, upholds organization values and goals,  sound judgement, easily adaptable, dependable and punctual, and innovative strategic thinker.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Bachelor’s degree (B. A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Language Skills: Ability to read, comprehend, and write simple instructions and short correspondence.  Ability to write simple correspondence.  Ability to effectively present information in small to mid-size group settings.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

Reasoning Ability: Ability to carry out written and verbal instructions.

Computer Skills: Various Microsoft program knowledge, including Excel; Contact Management systems; Microsoft Outlook; Human Resource systems; Payroll systems; and Word Processing software.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands, talk, and hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

GREAT THINGS ABOUT WORKING FOR HELPSIDE 

  • Competitive pay
  • 100% company paid health insurance for our full-time employees and their dependents.
  • Additional supplemental benefits including dental, vision and 401(k) with company match
  • Paid holidays (9) and PTO (17 days to start)
  • Fun, energetic, and family oriented company culture.
  •  5-day work week (enjoy your weekends off!)
  •  Opportunity to work from home once certain benchmarks are met.

Job Type: Full-Time (40 hours per week)

Job Location: Lindon, Utah, in office

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