What is new in 2020?
If your employer participates in the Helpside Medical Plan:
- There is an increase to the benefits available for plan participants who use insulin to control their diabetes.
- January 1, 2019 is the medical plan rate renewal, which means that your medical premiums will likely change starting with your first paychecks in December.
If your employer participates in the Helpside Dental and/or Vision Plan:
- There is a small increase to most of the dental plan premiums for 2020.
- There are no changes to the vision rates for 2020.
There are also some changes to the hospital indemnity and long-term disability rates.
Login to the online open enrollment portal to see the pricing for all available benefits options.
How do I make changes or enroll in new benefits during Open Enrollment?
Employees will complete open enrollment 100% online through the open enrollment portal website. Log in at www.helpside.com using the instructions in the video above. We encourage employees to complete and submit changes and enrollments as soon as possible to prevent delays in premium deductions.
You will be emailed a confirmation of your benefits elections upon completion. We recommend that you retain a copy of this email for your records.
What if I do not want to make any changes to my existing benefits or enroll in new benefits for 2019?
We encourage every employee to login to the open enrollment portal website to review available benefits options, pricing, and confirm they do not want to make any changes.
Please note that if a Flexible Spending Account (FSA) or Health Savings Account (HSA) is available through your employer and you would like to participate in 2019, you must login to the open enrollment portal and enroll during open enrollment. Elections from 2019 will not roll over to 2020.
What is the deadline to submit enrollments or changes for Open Enrollment?
Changes and enrollments will be accepted through 10:00pm (MST) on Wednesday, November 20, 2019.
Please note that enrollments and changes will not be accepted after this date.
We encourage employees to complete and submit enrollments and changes as soon as possible to prevent delays in premium deductions. Changes and enrollments take effect January 1, 2020.
Who do I contact if I have questions or difficulty logging in?
Please contact a member of the Client Success team at Helpside for assistance logging in. We encourage employees to allow themselves plenty of time before the deadline in order to prevent issues logging in that delay the ability to complete open enrollment changes and elections. You an reach a member of the Client Success team at Helpside Monday-Friday from 8:00am-5:00pm (MST) via phone (801) 443-1090, email email@example.com or check out our live chat feature on our website at www.helpside.com.
Benefit premiums are collected one month in advance. Monthly premium deductions are spread over two checks for semi-monthly and bi-weekly payrolls and over four checks for weekly payrolls. Please complete the open enrollment process online as soon as possible avoid back premium deductions. Not all benefits are offered by all employers. Please login to the portal to view available benefits options and pricing.
Please contact a member of the Client Success team at Helpside with enrollment questions at (801) 443-1090, firstname.lastname@example.org or check out our live chat feature on our website at www.helpside.com.