Get Started Here

Don’t miss your once-a-year opportunity to enroll in new benefits or make changes to existing benefits without a qualifying event. Employees can research benefits options, compare rates, and make benefits elections online through the Employee Portal on our website.

The simple online system walks you through the open enrollment process step-by-step. The video below provides instructions for getting logged in and completing your open enrollment elections and changes online and may answer many of your questions.

¿Busca instrucciones de inscripción abierta en Español? Haga clic aquí.

Reminder: If you participated in the flexible spending account (FSA) or health savings account (HSA) in 2019 your elections WILL NOT rollover to 2020. You need to login to the Open Enrollment Portal and make new elections each year during open enrollment.

Not all benefits are offered by all employers. After logging into the Employees Portal, you will be able to view your available plans and pricing. Please keep in mind that even if you do not make any changes, your premiums may change. You can view pricing for 2020 in the Open Enrollment Portal.

Would you rather view a PDF version of the tutorial? Click here

¿Busca instrucciones de inscripción abierta en Español? Haga clic aquí.

Frequently Asked Questions

What is new in 2020?

If your employer participates in the Helpside Medical Plan:

  • There is an increase to the benefits available for plan participants who use insulin to control their diabetes.
  • January 1, 2019 is the medical plan rate renewal, which means that your medical premiums will likely change starting with your first paychecks in December.

If your employer participates in the Helpside Dental and/or Vision Plan:

  • There is a small increase to most of the dental plan premiums for 2020.
  • There are no changes to the vision rates for 2020.

There are also some changes to the hospital indemnity and long-term disability rates.

Login to the online open enrollment portal to see the pricing for all available benefits options.

How do I make changes or enroll in new benefits during Open Enrollment?

Employees will complete open enrollment 100% online through the open enrollment portal website. Log in at www.helpside.com using the instructions in the video above. We encourage employees to complete and submit changes and enrollments as soon as possible to prevent delays in premium deductions.

You will be emailed a confirmation of your benefits elections upon completion. We recommend that you retain a copy of this email for your records.

What if I do not want to make any changes to my existing benefits or enroll in new benefits for 2019?

We encourage every employee to login to the open enrollment portal website to review available benefits options, pricing, and confirm they do not want to make any changes.

Please note that if a Flexible Spending Account (FSA) or Health Savings Account (HSA) is available through your employer and you would like to participate in 2019, you must login to the open enrollment portal and enroll during open enrollment. Elections from 2019 will not roll over to 2020.

What is the deadline to submit enrollments or changes for Open Enrollment?

Changes and enrollments will be accepted through 10:00pm (MST) on Wednesday, November 20, 2019.

Please note that enrollments and changes will not be accepted after this date.

We encourage employees to complete and submit enrollments and changes as soon as possible to prevent delays in premium deductions. Changes and enrollments take effect January 1, 2020.

Who do I contact if I have questions or difficulty logging in?

Please contact a member of the Client Success team at Helpside for assistance logging in. We encourage employees to allow themselves plenty of time before the deadline in order to prevent issues logging in that delay the ability to complete open enrollment changes and elections. You an reach a member of the Client Success team at Helpside Monday-Friday from 8:00am-5:00pm (MST) via phone (801) 443-1090, email service@helpside.com or check out our live chat feature on our website at www.helpside.com.

Important Notes:

Benefit premiums are collected one month in advance. Monthly premium deductions are spread over two checks for semi-monthly and bi-weekly payrolls and over four checks for weekly payrolls. Please complete the open enrollment process online as soon as possible avoid back premium deductions. Not all benefits are offered by all employers. Please login to the portal to view available benefits options and pricing.

Please contact a member of the Client Success team at Helpside with enrollment questions at (801) 443-1090, service@helpside.com or check out our live chat feature on our website at www.helpside.com.

Helpful Videos

Understanding Common Benefits Terms

What is an FSA?

Moving to a HDHP

What is an HSA?

Do you have questions?
We have answers.