Recruiting the best employees is costly and time consuming, especially for small businesses. Once you have found your great employees, it is in your best interest to make sure they stick around. And this turnover is expensive for so many reasons, not the least of which is the damage to employee morale and productivity. One of the main reasons employers lose great employees during their first three to six months is due to a less than stellar onboarding experience.
A recent article from Entrepreneur gives four questions you can ask yourself to determine if your onboarding process is broken.
1- Do you new hires have the tools they need for success?
Being a new employee is stressful and that stress is magnified when you have no idea how to get the things you need to successfully do your job. A survey done by TinyPulse found that 24 percent of employees said they were less productive because they lacked the tools they needed.
2-Are their goals clearly defined?
One of the biggest motivators for employees is a clear understanding of what is expected of them. Helping new employees set clear goals and checking win with them regarding their progress helps new hires hit the ground running. It also keeps them motivated, productive and engaged.
3-Do new hires understand the organization?
Having a basic understanding of the workplace culture, mission, values, organizational structure and history helps new employees fit in. It may be surprising how many organizations miss this step, but companies that do this well, see high levels of employee engagement and low levels of turnover.
4- Have they become part of the team?
Employees are more likely to be engaged and productive when they develop friendships with their co-workers. Your onboarding process should help them integrate into the company culture and provide plenty of opportunities for social interaction. One way to get this rolling is through a mentorship program.
If the answer to any of one of these questions is “no” for your organization, it may be time to revamp your onboarding process. Our Onboarding Toolkit is a free resource for employers full to tips, tricks and templates that can be customized for your business. And if you need help getting started, our HR Advisors can point you in the right direction.