Providing ongoing feedback to your employees is vital to their success and the success of your company as a whole. Even if your employees currently shy away from receiving feedback, the truth is they really do want and need it. According to research from Gallup, employees must receive both positive and negative feedback from their managers in order to feel engaged.
If you and your management team are not used to providing feedback, it can take time to develop those skills and make giving feedback a part of the company culture. Here are four steps from a recent article in TLNT to get you started:
Reframe feedback as a regular part of your business. Receiving feedback from a manger shouldn’t automatically fill your employees with dread. Make both positive and constructive feedback a daily practice. Once it becomes common, employees will be less likely to fear the communication.
Start with positive feedback. If you managers are really struggling with performance communication, have them start with positive feedback. Work with your managers to make sure they are catching people doing things well and acknowledging those things.
Invest in training for your managers and then ALL employees. Help your management team feel confident providing feedback to employees, no matter if it is negative or positive. Help your entire team understand how to effectively give both positive and negative feedback to one another. Also help everyone understand the best ways to receive that feedback and move forward.
Looking for resources?
- Our Employee Recognition Toolkit gives great ways to provide positive feedback to employees.
- Our Performance Communication Webinar has some great tools managers can begin using immediately for providing constructive feedback to employees.
- Here are some articles that you can share with employees:
Need something a little more customized? Reach out to our HR experts for help putting together a customized training specifically tailored to your team’s needs. You can reach them at firstname.lastname@example.org or 1-800-748-5102.